Shipping & Returns
If you’re reading this, you either:
-want to find out more information on your recent order (in that case, THANK YOU!)
- are about to place an order with us, which might be the best decision you’ve made all day!
We have always offered shipping within the United States, and we are now offering international shipping as well! Free shipping is included on all orders over $50! If you are making an order under $50 shipping costs will be calculated at checkout, c/o USPS.
Once your items have been carefully wrapped, packaged and sent out, you’ll receive a confirmation email with tracking details for the most current status information.
Items not eligible for return include sale or clearance items, opened cosmetics, grooming products, and consumables.
Non-sale items must be returned or exchanged within 15 days of delivery date. If you are exchanging your items for a different size or item please email firstname.lastname@example.org so we can process and proceed with your order!
Returns/ exchanges can be sent to:
Blue Hour Shop
167 Harman St
Brooklyn, NY 11221
All returned/exchanged items must include their original packaging, tags and accessories, must be in unopened and in unused condition. Items that do not meet the criteria will be charged a 30% restocking fee. Once we received your item(s) in like new condition with tags attached, we will process your exchange or return.